07/27/2017, Fountain Valley, CA
FOUNTAIN VALLEY, Calif., July 27, 2017 – Hyundai believes that its customers deserve peace of mind when their vehicles are serviced at Hyundai dealers. To continue making the customer experience better, Hyundai Motor America has brought on industry veteran David VandeLinde to be the new director of Dealer Service and Parts Process. In this role, VandeLinde will oversee Hyundai’s dealer service and parts business growth.
“We are very pleased to welcome Dave to Hyundai. His combination of experience in headquarter and field roles for a leading automaker, as well as valuable time spent managing fixed operations at a large luxury dealer is unique,” said Barry Ratzlaff, vice president, Customer Satisfaction, Hyundai Motor America. “Dave’s leadership capability and expertise will help Hyundai and our dealers accelerate business growth and further improve service satisfaction as a key part of our ongoing effort to make every aspect of Hyundai ownership better.”
VandeLinde officially began his role at Hyundai earlier this month and was most recently the service director for Kuni Lexus of Portland. Prior to that, he served in a variety of parts, service, technical, sales, planning and marketing positions with Toyota North America, specifically for Toyota’s New York and Los Angeles regions and Lexus’ Central and Western areas. Earlier in his career, VandeLinde spent time working at Chrysler, Sears and NAPA in both customer-facing and technician roles.
“I’m excited to bring my passion for people, process and dealer profitability to Hyundai,” said VandeLinde. “I started my career in the auto industry before I could even drive and I’m eager to begin this new chapter with a company focused on making things better in everything they do.”
VandeLinde holds a Bachelor of Science degree in Automotive Technology, Service Management from Pittsburg State University, in Pittsburg, Kan. He is also a member of the Board of Trustees at George Fox University in Newburg, Ore.