Hyundai Issues Recall and Engine Software Update for Certain Sonata and Santa Fe Sport Vehicles

Posted on 18. Feb, 2019 by in Hyundai Canada

01/16/2019, Fountain Valley, CA

  • Recalls Approximately 100,000 2011-2014 Hyundai Sonata and 2013-2014 Hyundai Santa Fe Sport Vehicles to Inspect a Reinstallation of a Fuel Tubes of Replaced Engines
  • Releases Knock Sensor Detection System Software Update to Identify Early Indicators of Excessive Engine Bearing Wear in Over 2 Million Sonata and Santa Fe Sport Vehicles
  • Engine Warranty Extended to 10 Years and 120,000 Miles for All Owners of 2011-2018 Sonata and 2013-2018 Santa Fe Sport Vehicles


FOUNTAIN VALLEY, Calif., Jan. 16, 2019
– To safeguard a reserve of a customers, and in further to dual prior engine recalls, Hyundai has released a successive remember to check a fuel tube designation of approximately 100,000 2011-2014 Hyundai Sonata and 2013-2014 Hyundai Santa Fe Sport vehicles whose engines were transposed underneath a prior dual recalls. The remember is being conducted to check and endorse correct reinstallation of a fuel tube to a high-pressure fuel pump.

In addition, Hyundai has grown a new engine monitoring record called a hit sensor showing system. The record uses program innovations and leverages existent engine sensors to invariably guard for symptoms that might convey an engine failure. More sum on Hyundai’s engine recalls and a hit sensor product alleviation debate can be found during www.hyundaiengineinfo.com


Knock Sensor Detection System Software Update

The hit sensor record will be commissioned by a giveaway program refurbish achieved by Hyundai dealers and is rolling out by a product alleviation debate to approximately 2 million Hyundai vehicles, including all indication year 2011-2018 Sonata and 2013-2018 Santa Fe Sport vehicles with engines constructed in a U.S.

The hit sensor showing complement program invariably monitors engine vibrations for surprising energetic patterns that rise as an engine joining rod temperament wears abnormally in a approach that could after means engine seizure. If vibrations caused by temperament wear start to occur, a malfunction indicator flare will blink continuously, an heard carillon will sound (in certain models) and a car will be placed in a proxy engine insurance mode with reduced energy and acceleration. In this proxy mode, drivers say full control of a car as brakes, steering and reserve inclination such as airbags sojourn operational. 

The car can continue to be operated for a singular time in engine insurance mode to capacitate a patron to safely expostulate it to a Hyundai play for investigation and repair, though acceleration will be slower, with a reduced limit speed of approximately 60 to 65 mph and a singular engine speed of approximately 1,800 to 2,000 rpm. Hyundai’s hit sensor record has been evaluated by an independent, heading engineering and systematic consulting firm. When tested regulating a swift of vehicles privately prepared to exam a hit sensor technology, a hit sensor complement successfully rescued unwell joining rod orientation and responded with activation of a engine insurance mode. Further reason of a hit sensor showing complement is accessible during www.hyundaiengineinfo.com.

As partial of this product alleviation campaign, Hyundai will extend a guaranty to 10 years and 120,000 miles (up from 100,000 miles) for strange and successive owners of 2011-2018 Sonata and 2013-2018 Santa Fe Sport vehicles for engine repairs indispensable since of extreme joining rod temperament damage.


Hyundai’s Engine Recalls

Acting in a seductiveness of patron reserve and security, and in tighten coordination with a National Highway Traffic Safety Administration (NHTSA), Hyundai willingly removed some-more than 1 million vehicles (certain indication year 2011-2014 Sonata and 2013-2014 Santa Fe Sport vehicles) in 2015 and 2017 (NHTSA 15V-568 and 17V-226) to residence a production emanate that could lead to extreme temperament wear and engine failure. While a infancy of incidents among influenced vehicles are singular to engine knocking, there have been instances of stalling and in certain resources an engine fire. Typically, as an engine becomes inoperable, drivers are alerted by warning lights and sounds, and while a engine might knowledge some hesitation, drivers should have time to safely pierce a car off a road. When a car is brought in for a remember repair, Hyundai dealers inspect, and if necessary, reinstate a engine. To date, these recalls have execution rates of 87 and 73 percent respectively, contra an attention normal of 69 percent for removed engines.[1]  

In Jan 2019, Hyundai released a successive remember (NHTSA to post shortly) to check a fuel tubes of 100,000 2011-2014 Hyundai Sonata and 2013-2014 Hyundai Santa Fe Sport vehicles whose engines were transposed underneath a prior dual recalls to safeguard correct reinstallation of a fuel tube to a high-pressure fuel pump. In some cases, during engine replacements a high-pressure fuel siren might have been damaged, misaligned or improperly torqued during a engine deputy procession and this could concede fuel to leak. Hyundai is not wakeful of any fires caused by this issue, though is conducting a follow-on remember out of an contentment of caution.

In further to a recalls, and as discussed with NHTSA, Hyundai grown a hit sensor program refurbish to broach early warning to business of extreme temperament wear before a some-more critical problem, such as engine disaster occurs. The program refurbish is being combined to vehicles over a removed race since it can advantage all vehicles and offer as a surety measure.


Knock Sensor Detection System Customer Communications

Hyundai is notifying business about a product alleviation campaigns by mixed points of hit (U.S. mail, email, car telematics, play incentives, customer-facing website, media notification) with instructions to move their car to a nearest Hyundai dealership to have a giveaway program installed. Customers with questions might hit a Hyundai Customer Care Center during (800) 633-5151 or consumeraffairs@hmausa.com. To find out either a car is authorised for a program update, submit a vehicle’s VIN during Hyundai’s debate website: www.hyundaiusa.com/campaignhome. Customer communications for influenced vehicles have begun.

 

Hyundai Motor America
Hyundai Motor America is focused on delivering an superb patron knowledge grounded in pattern leadership, engineering value and well-developed value in each car we sell. Hyundai’s technology-rich product lineup of cars, SUVs and alternative-powered electric and fuel dungeon vehicles is corroborated by Hyundai Assurance—our guarantee to broach assent of mind to a customers. Hyundai vehicles are sole and serviced by some-more than 830 dealerships national and a infancy sole in a U.S. are built during U.S. production facilities, including Hyundai Motor Manufacturing Alabama. Hyundai Motor America is headquartered in Fountain Valley, California, and is a auxiliary of Hyundai Motor Company of Korea.

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[1] https://www.nhtsa.gov/sites/nhtsa.dot.gov/files/documents/13376-recall_completion_rates_rtc-tag_final.pdf

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