Blue Link combines safety, service and infotainment into a complete package that works to both help simplify Hyundai owners lives and reduce distracted driving, said Barry Ratzlaff, director of customer satisfaction and service business development, Hyundai Motor America. Weve carefully studied how drivers rely on smart phones and navigation systems as an innovative link to the outside world. Blue Link brings that seamless connectivity directly into the car with technology like voice text messaging, POI web search download, turn-by-turn navigation, and monthly vehicle reporting. Our agent-assisted advanced voice recognition system offers a 21st century solution to performing POI searches in the vehicle. This unique and innovative approach enables Hyundai to deliver fast, accurate searches and downloads of POIs to vehicles without the unnecessary costs of traditional operator-only type systems of our competitors.
As part of the Blue Link launch, Hyundai also will provide Blue Link Assurance on Blue Link-equipped vehicles, which includes core safety services for an introductory period. These key safety services include: Automatic Crash Notification (ACN) and Assistance, SOS Emergency Assistance, and Enhanced Roadside Assistance. After the introductory period, owners of Blue Link-equipped vehicles can choose to extend these and other services as desired. Blue Link package subscription fees will be announced this spring on Sonata.
Blue Link Assurance further expands Hyundais industry leadership formerly established by Hyundai Assurance, the industrys most comprehensive suite of new-vehicle protection. Hyundai Assurance already offers a 5-year/60,000-mile fully transferable bumper-to-bumper warranty, Hyundais 10-year/100,000-mile powertrain warranty, 5-years complimentary Roadside Assistance, and Buyer Protection – a credit-protecting job-loss vehicle return program.
In typical Hyundai fashion, Blue Link services were developed with targeted packaging options that are tailored to distinct telematics user groups:
Blue Link Assurance package:
Automatic Crash Notification (ACN) and Assistance – In the event of any collision severe enough to involve an airbag, a trained specialist automatically contacts the vehicle’s occupants, and if necessary, emergency service personnel, providing GPS-enabled location and vehicle condition information.
SOS Emergency Assistance – In the event of any type of emergency, drivers simply press a single, dedicated button to get a trained response specialist to coordinate emergency 911 assistance, and remain on the line until help arrives. Armed with GPS-enabled location and vehicle condition information, the specialist will not only dispatch the appropriate assistance, but can even notify your friends and family of the situation.
Enhanced Roadside Assistance – With a touch of a button, information regarding your vehicles precise location and an automatic diagnosis of the problem is automatically transmitted to a response center, which immediately dispatches the appropriate team to the scene.
Monthly Vehicle Report – Starting 30 days after registration, every aspect of driving performance diagnosis of issues, mileage attained, upcoming maintenance, and the like is correlated and sent via monthly email for your review.
Blue Link Essentials package:
Remote Access:
Remote Door Lock – Imagine youve walked through a parking lot in the rain, only to realize that you forgot to lock the vehicle. No problem this feature allows users to automatically lock (or unlock) the vehicle doors from virtually anywhere, via a simple toll-free call, app on a smart phone, or via the Blue Link Owners website.
Remote Door Unlock – Virtually every driver, at some point in their lives, has locked their keys in the car. With this feature, instead of calling a locksmith for help — which previously cost you both time and money — you can automatically unlock the doors via a simple toll-free call, app on a smart phone, or via the Blue Link Owners website.
Remote Horn and Lights – Anytime the vehicles exact location cant be immediately identified for example, in a large parking lot you simply call a toll-free number or engage a smart phone app to activate the vehicles headlights and horn.
Panic Notification – Pre-select anyone youd like to be notified of your precise vehicle location in the event that the panic button is engaged, via your choice of email or text message.
Remote Vehicle Start -The hottest or coldest days of the year are no longer a problem when you can start your vehicle remotely from virtually any location (via mobile app, toll-free number or owners website), then crank up the a/c or heater before you arrive at your car.
Convenience:
Alarm Notification – Automatically receive notification that your vehicles alarm has been set off via your choice of text message, email, phone call, or update to the Owners website.
Quick Tips Not sure how to use a particular vehicle feature? Simply press the Blue Link button on the rear-view mirror, and youll be able to instantly browse recorded help options via voice command until you find exactly the information you need.
Location Sharing – Send your location, invitations and short messages directly to any or every member of social networking sites like Facebook, and even see the exact location of other Hyundai-driving friends.
Voice to Text Messaging Never take your hands off the wheel again even to send or receive text messages. With the press of a button, youll be able to use your voice to dictate them to your contacts.
Vehicle Self Diagnostics:
Automated Diagnostic Trouble Code Notification – Your vehicle detects when a component malfunctions, and will automatically notify you via a combination of in-vehicle display alerts and guided voice messages as to the issue and its severity. You will then be given the option to immediately schedule a maintenance appointment with a preferred dealership via operator.
Maintenance Alert – As Hyundai-recommended service intervals arise, youll be automatically notified in advance via your choice of text message, email or phone call, and receive assistance in scheduling an appointment at a local Hyundai dealership.
Recall Advisor In the unlikely event that Hyundai issues a recall for your specific vehicle, youll be notified via your choice of text message, email or Blue Link Owners website, and information regarding making an appointments at a local dealerships will be provided.
Web Vehicle Diagnostics – Starting 30 days after registration, every aspect of driving performance diagnosis of issues, mileage attained, upcoming maintenance is correlated and sent via monthly email for your review.
Theft Protection:
Stolen Vehicle Recovery – In the event that your vehicle has been reported to law enforcement as stolen, the Hyundai response center will work with the authorities to establish the exact vehicle location via GPS. Not only does this feature enable a quick recovery, but your insurance premiums are likely to decrease as a result.
Stolen Vehicle Slowdown – Once law enforcement has been notified of your vehicle being stolen, they may choose to initiate this additional process, which gradually reduces power to the engine, slowing the vehicle down and eventually bringing it to a safe stop. From there, Vehicle Immobilization can be initiated, preventing further vehicle movement.
Vehicle Immobilization – Once law enforcement has been notified of your vehicle being stolen, they may choose to initiate this process, where engine power is automatically shut off once powered down, thus preventing the vehicle from being restarted until authorities arrive.
Safeguard:
Valet Alert Any time you drop your vehicle with a valet, and your car travels more than distance you preset — up to two miles from the drop-off point — youll be automatically notified via your choice of text message or email.
Geofence – Input pre-determined boundaries in which the vehicle may and may not be operated, and when a vehicle strays out of the acceptable zone, youll be automatically notified via your choice of email, text message, or phone call.
Speed Alert – Ideal for parents of teen drivers or drivers with heavy feet, this feature allows you to pre-program acceptable speed limits, and be automatically notified via your choice of email, text message or phone call when limits are exceeded say goodbye to those costly speeding tickets.
Curfew – Input, via the Owners website, a pre-determined time interval for acceptable and unacceptable use. When the latter occurs, youll be automatically notified via your choice of email, text message, or phone call.
Blue Link Guidance package:
nbspTurn-by-Turn Navigation Service – Set your destination via voice (from the car) or web (from home) and youre off. Choose from variables like fastest or shortest route, least traffic, best mileage, avoid highways or toll roads. The system does the rest, giving you turn-by-turn directions at every step.
nbspPoint-Of-Interest Search by voice recognition – Use voice-activation to browse through a constantly-updated list of interesting or useful landmarks near wherever you happen to be. Select one and the navigation system automatically directs you to it. Unlike competitive systems that only recognize pre-programmed commands, Blue Link is trained to recognize the variables of everyday speech, making interaction infinitely easier.
nbspPoint-Of-Interest Web Search – Transfer the information regarding anything of interest restaurants, landmarks, museums, etc. directly from the web or the Hyundai owners website to your vehicles navigation system. It will be waiting for you anytime youre ready to go.
nbspDaily Route Guidance with Traffic Condition -Most people have a regular routine the commute to work, dropping off the kids at school, or any other daily route. This feature automatically scans traffic flow and incident data to automatically notify you, via the method and time of your preference, which route is best at any given moment.
nbspTraffic – At any given time, traffic may be slow or stopped due to accidents, construction, or congestion. Enter a pre-determined area via the Blue Link Owners website, and youll always have a real-time update to help you navigate around the problem, saving you time and aggravation on a daily basis.
nbspGas Station Locations and Gas Prices – Wherever you are at a given time, the closest gas stations may be located with the touch of a button. Results can be played via automated voice, and downloaded directly to the navigation system.
nbspEco-Coach – A truly remarkable technological breakthrough, Eco-Coach is a scoring system that allows you to track mileage and CO2 emissions on the Blue Link Owners website, then gives you advice on how to improve driving habits to improve your efforts. You can even compete against other Hyundai drivers to win prizes for most efficient driving.
nbspRestaurant Ratings No matter where you find yourself, or what youre hungry for, youll be able to search local restaurants are by type, distance or Yelp! Rating. Once youve made a selection, simply download it directly to the navigation system to get there quickly and directly.
nbspWeather – Choose a location and with a touch of a button, get the weather forecast instantly. In addition, every time you use the navigation feature, the system automatically takes the weather into account, and adjusts the route accordingly.
More details on Hyundai Blue Link are available at www.HyundaiBlueLink.com.