Posted on 04. Nov, 2014 by in Hyundai Canada

FOUNTAIN VALLEY, Calif., Oct. 28, 2014 – Hyundai Motor Company recently resolved a second Service Advisor Championship, a skills foe that array Hyundai use advisors from around a universe in several Olympic-style competitions and tests. The 2014 bronze endowment for a created examination was awarded to Jon Hess of Lester Glenn Hyundai in Toms River, N.J., that also warranted him $1,000. Patrick Meagher from Hyundai of Wesley Chapel in Florida also competed for a U.S. group and perceived an glorious skills award.

The foe took place during Hyundai Motor Corporation International Service Technical Center in Seoul and started with some-more than 60 use advisors from some-more than 40 countries. These use advisors paint a best of a best from all Hyundai dealers globally. Service advisors work with business to hoop elementary upkeep services, such as oil changes and tire rotations, as good as stop use and beyond. Mark Williams, comparison manager for use sell routine during Hyundai Motor America, was a U.S. team’s coach.

“We honour Jon and are anxious he was means to take home a bronze endowment for a U.S. group and a dealership,” pronounced Kerry Monica, use manager, Lester Glenn Hyundai. “The skills used during this eventuality are directed during a heart of patron compensation and we essay to always go above and over a call of avocation to safeguard any patron leaves a dealership satisfied.”

The Service Advisor Championship is designed to urge patron compensation during Hyundai use centers opposite a world. Improved patron compensation comes from carrying dealership use advisors contest opposite one another in a singular and interactive environment. The foe tests patron focused use processes and a advisors’ abilities around a mixed choice created exam, and a judged purpose personification unfolding and interview. The tests cover all that happens from when patron drops off their car to when it is delivered behind to them. The foe eventually recognizes tip behaving advisors in a following areas: appointments, greeting, write-up / travel around, active smoothness and follow-up.

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