HYUNDAI SHOWS GREATEST IMPROVEMENT IN J.D. POWER AND ASSOCIATES 2010 U.S. SALES SATISFACTION INDEX STUDY

Posted on 29. Nov, 2010 by in Hyundai Canada

Hyundai significantly softened a position in a rankings of a 2010 J.D. Power and Associates U.S. Sales Satisfaction Index StudySM (SSI), ranking No. 7 overall. Hyundai also had a biggest alleviation of all mass marketplace brands from 2009, relocating from No. 16 to 7 in 2010.

The SSI investigate is a extensive research of a new-vehicle squeeze experience. Overall patron compensation is totalled opposite 4 factors: operative out a deal, salesperson, smoothness process, and dealership facility. This years investigate resolved that a demeanour in that business are treated by a dealership is some-more critical to altogether new-vehicle customer compensation than a tangible transaction price.

The SSI formula continue Hyundais momentum. Earlier this year Hyundai ranked seventh among all nameplates in a 2010 J.D. Power and Associates Initial Quality StudySM (IQS). Hyundai also ranked No. 11 among nameplates in a 2010 J.D. Power and Associates Vehicle Dependability StudySM (VDS), 4 arrange positions above attention normal and adult 3 arrange positions over 2009.

Hyundai is unapproachable to be delivering value and sales compensation opposite a whole car line-up, pronounced Dave Zuchowski, clamp president, National Sales, Hyundai Motor America. J.D. Powers Sales Satisfaction Index is an critical indicator that weve strike a symbol when it comes to appreciative a buyers a really enlivening pointer as we move new models like a all-new Sonata and a oppulance flagship Equus to marketplace this year.

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