Kids Turn to OnStar for News on Santa’s Journey

Posted on 19. Dec, 2013 by in GM Canada

Kids Turn to OnStar for News on Santa’s Journey

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DETROIT – Starting on Christmas Eve, families roving in General Motors’ vehicles with OnStar services will be means to learn Santa’s locale by simply dire a blue OnStar symbol in a U.S., Canada and now in Mexico.  

For a fifth uninterrupted year, OnStar is providing a use by partnership with a North American Aerospace Defense Command, or NORAD, “Track Santa” program.

From 7 a.m. on Dec 24 until 5 a.m. on Dec 25, anyone with an active OnStar subscription can ask a “Santa Update,” that an OnStar confidant will yield formed on NORAD information.

“Our advisors unequivocally get into a holiday suggestion when responding to these calls,” pronounced Terry Inch, OnStar arch handling officer. “They put on their Santa hats and elfin ears and wholeheartedly take advantage of a event to widespread such fun to a children.”

“The Santa Seeker Service combined special enchanting feeling to a day,” pronounced OnStar subscriber Jocelyn Farkas, who requested a Santa refurbish final year. “I am not certain who was some-more vehement to go out on errands in a automobile – my kids or my husband. We were all silly to find out that nation Santa was in while he done his approach to a home.”

Other OnStar subscribers devise to take advantage of a use again this season:

“Since we are a troops family, we never know where we will be for Christmas any year. But this is something that we can do together no matter where we are,” pronounced OnStar subscriber Bethany Auth, who along with husband, Patrick, and 6-year-old Shane, 4-year-old Kayleigh and 2-year-old Brayden contacted OnStar for Santa updates 5 to 6 times final year.

“The advisors are zero though extraordinary when we call,” she said. “The kids constantly wish to pull a button, so we call in a few times to give everybody in a family a possibility to ask a confidant about Santa. When my oldest son hears a refurbish from a advisor, he goes right divided to find a plcae on a map.”

So how does OnStar keep adult with a high volume of inquiries from these extraordinary small callers?

“Our initial priority is always a reserve and confidence of a subscribers,” pronounced Inch. “But we make adjustments in staff so that we are means to respond to a Santa calls as good as a day-to-day calls for assistance.”

“For scarcely 60 years, NORAD has employed a same troops record used each day for Homeland Defense goal to also lane Santa during his Christmas journey,” pronounced Stacey Knott, NORAD Tracks Santa module manager. “We use a troops satellites, radars, warrior jets and Santa Cams to tell a universe Santa’s plcae each Christmas Eve.”

Individuals but OnStar record can also follow Santa’s swell around a NORAD Tracks Santa website, Facebook page Twitter hashtag #NoradSanta or by job a hotline during 1-877-HI-NORAD.

About OnStar in Canada

OnStar, LLC (OnStar) is a unconditionally owned auxiliary of GM Holdings LLC (“GM”). Along with a associate Shanghai OnStar Telematics Co. Ltd (a corner try involving OnStar, Shanghai General Motors Co., Ltd (SGM) and Shanghai Automotive Industry Corporation (SAIC)), OnStar serves some-more than 6.4 million subscribers in a U.S, Canada and China. OnStar is a provider of connected safety, confidence and mobility solutions and modernized information record and is accessible on 39 GM branded 2013 indication year vehicles. OnStar’s pivotal services embody involuntary pile-up response, stolen car assistance, remote doorway unlock, turn-by-turn navigation, car diagnostics and hands-free calling. More information about OnStar can be found during


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