BMW Connected at the IAA 2017.

Munich. BMW Connected links the owner’s car with
their digital lifestyle. The technology is seamlessly integrated and
in-tune with the individual needs and context of each user. An update
in Q4 2017 will introduce a number of additional services designed to
assist BMW drivers in their everyday digital lives, with a particular
focus on enhancements for BMW i vehicles. The latest digital services
and new features will be presented at the IAA Cars 2017 show in
Frankfurt on 14 – 24 September.


 Digita
l services for BMW i drivers.

The services developed specifically for BMW i are tailored to the
demands and requirements of electric mobility. For example, the
driver’s electric car is integrated seamlessly into their day-to-day
digital life. BMW Connected already offers a rapid overview of all
relevant vehicle data (including range and available charge), which
can be called up using various touchpoints, such as smartphones and
smartwatches. And soon, in addition to the existing capabilities of
requesting trip and door status information via Alexa or controlling
the vehicle via Remote Services, all vehicle information will also be
shown within BMW Connected. With one click the user gets detailed door
and window status information. With this feature, users will be able
to verify that each door and window is secure or know exactly which
needs to be locked or closed.

Another newly integrated feature of BMW Connected is the BMW
 
Digital
 
Charging Service, which allows vehicles to be charged
using eco-friendly power and at minimised cost. The
BMW Digital Charging Service is integrated into the energy market and,
when it comes to charging the car, automatically searches for the most
cost-efficient and renewable charging times. The owner also has the
option of seamlessly incorporating cost-free, self-generated solar
energy into the charging process. Here, the system always ensures the
car is fully charged by the desired departure time.

 

Focus on personalisation.

In just 12 months, BMW Connected – complete with its increasingly
advanced in-car integration and range of new services – was launched
in 29 markets, where it is now redefining the mobility experience both
inside and outside BMW cars with great success. By June 2017, the
number of BMW Connected users worldwide had already passed the one
million mark.

The new release of BMW Connected will also introduce several
enhancements to the personal trip planning experience which allows
even more personalization. With the BMW ID users can set up their own
portable, digital customer profile, where all of their preferred
settings and services are stored and – thanks to the
Open Mobility Cloud – can be transferred to other BMW vehicles. So, if
customers change cars in the future, they can still access all their
personal services and pre-set functions using their BMW ID. The focus
is therefore not on a specific car, but on the driver.

One example of this focus on personalisation has been the learned
destination capability within BMW Connected, whereby the service
automatically learns the user’s Home and Work locations, as well as
the user’s commuting patterns. With the new version, these
capabilities for understanding the customer’s daily mobility
requirements will be expanded. For example, the customer’s most
frequently visited fuel station brands will be learned and
automatically prioritized in future fuel searches.

BMW Connected provides each BMW driver with outstanding support
through its personalised Aftersales Services.
Customers see a reminder of upcoming maintenance and repair
appointments and, in certain markets like the UK and USA, can schedule
service appointments directly via the app.

Additionally, a connection to BMW Financial Services
has been integrated giving drivers fast access to relevant information
like contract or payment details of their BMW as well as
Self-Services. In a first step this service will be implemented for
users in France and UK, further markets will follow.

The redesign of the BMW ConnectedDrive Store also serves the mission
of driver focus. The new Store offers the full range of digital
services and BMW ConnectedDrive services– e.g. Online Entertainment,
Real Time Traffic Information, remote services – and allows users to
access them anytime, anywhere online. Available to customers in 24
countries since June 2017, the new Store (www.bmw-connecteddrive.com)
makes it easier to cast an eye over the personal services and to
access new services.