11/17/2016, Fountain Valley, CA
FOUNTAIN VALLEY, Calif., Nov 17, 2016 – Hyundai Motor America currently announced period skeleton for 3 members of a executive group who will be timid during a finish of this year. The transitions involve:
- Executive Vice President of Customer Satisfaction Frank Ferrara. In his some-more than 30 years with Hyundai, Ferrara has hold a array of executive positions in tools sales, service, corporate formulation and patron compensation while directing Hyundai’s arise to one of a tip peculiarity and patron compensation companies in a industry. He will be succeeded by Barry Ratzlaff.
- Executive Director of Corporate Communications Chris Hosford. During his 20-year career heading a company’s communications operation, Hosford supposing a voice of Hyundai by storytelling of Hyundai’s arise to one of a many reputable and fastest flourishing automobile companies. His position will be filled by Jim Trainor.
- Executive Director of Human Resources and Administration Paul Koh. In this 30-plus year career during Hyundai, heading adult to his post as conduct of Human Resources and Administration in Feb 2009, Koh hold a array of government positions in finance, review and selling operations. His inheritor will be Matthew Little.
“It’s been an respect to work with these 3 superb executives, any of whom has done so many contributions to Hyundai that it is unfit to list even a tiny commission of them,” pronounced President and Chief Executive Officer Dave Zuchowski. “Fortunately, any has also built a good group and we know a transition to a new care in a influenced departments will go seamlessly.”
The changes take outcome Jan. 1, 2017.
Barry Ratzlaff is a 30-year automotive maestro with roles in manufacturing, peculiarity and product development. In his 10-plus years during Hyundai, he oversaw a company’s fast arise in both a J.D. Power Initial Quality Study (IQS) and Customer Service Index (CSI). He has served in care positions in Product Quality, Service Business Development, Customer Connect and, many recently, Digital Business Planning and Connected Operations. He successfully led a deployment of Hyundai BlueLink record and other telematics services.
Jim Trainor stairs in to lead communications after 9 years overseeing product communications during Hyundai and some-more than 30 years in automotive open relations. With Hyundai, he’s concurrent some-more than 30 new-vehicle introductions and launch events for a PR team.
Matthew Little has been with Hyundai for 3 years heading Talent Management and Training. Previously, he worked during Volkswagen Group of America where he hold many positions within Volkswagen’s Captive Finance and Human Resources divisions.