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Hyundai Canada

"Hyundai Showroom Live," an Interactive Video Experience, Now Available on HyundaiUSA.com

01/10/2019, Fountain Valley, CA

  • First Car Company in a U.S. to Launch a Customer-Facing Video Chat on Its Website
  • Product Specialists Provide Live Vehicle Walk Arounds and Answer Customer Questions in Real Time
  • Live Sessions Occur Tuesdays, Wednesdays and Thursdays from 8 a.m. to Noon PT


FOUNTAIN VALLEY, Calif., Jan. 10, 2019
– In a first-of-its-kind focus from an automaker in a U.S., Hyundai has introduced “Hyundai Showroom Live,” a new live video discuss height on HyundaiUSA.com that provides an enchanting and ominous knowledge for customers. The video discuss use allows users to boldly correlate in genuine time with a product specialist, who will answer their questions live as if both a user and dilettante were in a salon together. As automobile shoppers currently wish a some-more personalized and pure automobile selling experience, this underline allows them to conveniently learn some-more about Hyundai vehicles.

“Hyundai strives to urge a automobile selling experience, and a new ‘Hyundai Showroom Live’ underline leverages new record for a some-more engaging, personal and interactive knowledge with a products,” pronounced Dean Evans, CMO, Hyundai Motor America. “Customers are selling fewer brands and completing many of their investigate online, so this apparatus is an event for them to learn some-more about a vehicles from a comfort of their home. And when they confirm to pierce brazen in a selling process, a easier and some-more complicated automobile selling knowledge will be watchful for them by Shopper Assurance.”

The video discuss live feed occurs 3 days a week—Tuesdays, Wednesdays and Thursdays—from 8 a.m. to noon, Pacific Time. Each event will final 1 hour, with a 30-minute mangle in between. During a hour-long session, a Hyundai product dilettante will yield a minute extraneous and interior travel around of a Hyundai car and will respond to specific questions submitted by customers. A opposite Hyundai indication will be rotated in a studio any day.

At a scheduled times, a interactive discuss platform, “Hyundai Showroom Live,” will automatically launch on a Hyundai website homepage and prompt meddlesome consumers to enter. Users can ask a doubt of a presenter during any time by a video discuss window. The product specialists see questions on their iPad screens, that also enclose discerning anxiety information about any car to answer some-more technical user questions. Customers can simply click to a other sections of Hyundai’s website to learn some-more about a car or to find a play nearby them. They can also continue a selling routine and take advantage of Hyundai’s Shopper Assurance conveniences, that embody pure pricing, stretchable exam drives, a streamlined squeeze and a three-day worry-free exchange. When a use is offline, business get a summary about a times when a sessions will be hosted.

“Hyundai Showroom Live” is powered by Whisbi, a video discuss provider that INNOCEAN USA, Hyundai’s group of record, identified as a singular new approach to rivet consumers. INNOCEAN worked with Whisbi to move a module to life and is handling a on-set production.

Hyundai Motor America
Hyundai Motor America is focused on delivering an superb patron knowledge grounded in pattern leadership, engineering value and well-developed value in each car we sell. Hyundai’s technology-rich product lineup of cars, SUVs and alternative-powered electric and fuel dungeon vehicles is corroborated by Hyundai Assurance—our guarantee to broach assent of mind to a customers. Hyundai vehicles are sole and serviced by some-more than 830 dealerships nationwide, and a infancy sole in a U.S. are built during U.S. production facilities, including Hyundai Motor Manufacturing Alabama. Hyundai Motor America is headquartered in Fountain Valley, California, and is a auxiliary of Hyundai Motor Company of Korea.

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