November 20, 2017
Real-time remote assistance improves potency and can revoke use fortitude time by adult to 40 percent. Use of protracted existence in technical services for an even improved use peculiarity and patron experience
Atlanta, Georgia. Porsche Cars North America, Inc. (PCNA) currently announced a introduction of “Tech Live Look,” an Augmented Reality (AR) record designed to urge technical services during Porsche dealerships in a United States.
“Tech Live Look” uses a AiR Enterprise™ module height from Atheer, Inc., a heading provider of AR solutions, in and with lightweight intelligent glasses. These high-tech eyeglasses underline a latest in projection record and come versed with a high-resolution, automobile concentration camera that shows even excellent sum such as threading on screws. The eyeglasses embody a absolute LED to irradiate dim spaces in a engine cell or underneath a car.
How does this record work? When a use technician during a dealership in Los Angeles dons this specialized eyewear and connects by a module with a Atlanta-based Porsche technical support group 2,200 miles away, it allows a support group to see accurately what he is seeing, in genuine time. This “see what we see” video-conferencing capability with present entrance to remote experts allows both parties to fast brand and solve technical issues. It can also assistance diminution use fortitude time by adult to 40 percent, formed on a commentary of a commander module undertaken in Jul 2017 during 8 Porsche dealerships in California, Florida, Indiana, New Jersey, and Washington, along with one in Canada.
“Tech Live Look” can do most some-more than only yield real-time video capability. It allows a technical support group to take shade shots or send technical bulletins and instructions onto a projection aspect of a eyeglasses while a use technician is operative on a vehicle. This form of information sell is distant some-more fit than promulgation emails and photos or explaining formidable technical issues over a phone.
“Our categorical idea is to yield a improved altogether knowledge for a customers. Tech Live Look allows us to be some-more fit and helps get vehicles behind in a hands of a business faster, all while still delivering well-developed use quality” explained Klaus Zellmer, President and CEO of PCNA.
“Tech Live Look” will strictly launch in dealerships in North America in 2018.
About Porsche Cars North America Inc. | One Porsche Drive, Atlanta, GA 30354 USA
Established in 1984, Porsche Cars North America, Inc. (PCNA) is a disdainful U.S. importer of Porsche 911, 718 Boxster and 718 Cayman sports cars; Macan and Cayenne SUVs; and Panamera sports sedans. Headquartered in Atlanta, Georgia given 1998, PCNA is also home to a initial Porsche Experience Center in North America featuring a module-based 1.6 mile motorist growth track, business center, and excellent dining restaurant, 356. The association operates a second Porsche Experience Center nearby Los Angeles. That 53-acre formidable facilities a motorist growth lane with 8 educational modules totaling 4.1 miles, a business center, and Restaurant 917. PCNA employs over 300 people who yield parts, service, marketing, and training for 189 dealers. They, in turn, work to yield Porsche business with a best-in-class knowledge that is in gripping with a Porsche brand’s scarcely 70-year story of care in a enrichment of car performance, safety, and efficiency. PCNA is an surreptitious wholly-owned auxiliary of Porsche AG, that is headquartered in Stuttgart, Germany.
At a core of this success is Porsche’s unapproachable racing birthright that boasts some 30,000-plus motorsport wins to date.
For Porsche apps: http://www.porsche.com/usa/entertainment/apps/
Note: Photos and video footage are accessible to accredited reporters on a Porsche Press Database during http://press.porsche.com/