experience.
Cologne. In the 30 years since it was launched, the BMW
International Open has not only earned the reputation of being an
excellent golf experience, but is also appreciated by players and
visitors alike as the ‘feel-good tournament’ with a unique
atmosphere. One key ingredient in this winning formula is the BMW
Courtesy Car Service. This year, roughly 6,000 guests benefitted
from the service provided by the 65-car fleet.
The figures give an impression of the logistical tour de force
achieved by the BMW Courtesy Car Service at the 30th BMW
International Open: 245,000 kilometres, 6,000 passengers, 65 BMW
cars, 5,000 working hours. The 65-man team ensured that pros and
guests made it to their destination on time and relaxed.
The fleet includes the BMW 5 Series, 7 Series, 6 Series Gran
Turismo, BMW X5M and other BMW M vehicles. It goes without saying
that the drivers have a detailed product knowledge, in order to be
able to answer any questions they may be asked about the cars.
Perfect English and good communication skills are also essential.
“You could say that we are the BMW business card. We are the
first and the last impression, which people take home with them,”
said Christian Wastian, head of operations for the BMW Courtesy Car
Service at the BMW International Open.
A BMW-developed GPS system shows the current and future
location of all cars. As such, plans can be adapted in real time to
suit the current situation, in order to ensure that the right car is
at the right place at the right time.